Refund policy

At Sweet Lavender, we pride ourselves on our superior hand-made products. We want you to be happy with each purchase you make.  If you want to replace a damaged item or cancel an order that hasn’t shipped out yet, we will gladly do it. 

​

• If you decide to return an item, simply e-mail us at info@sweetlavenderco.com. 

• Contact us within 7 days of merchandise receipt for return instructions and credit processing. Please note that the customer is responsible for the cost of return freight charges.

• Remember, all products must be in their original boxes and in like-new condition. After we receive returned products, you will get a full refund.